Clients: Red Door FAQ
We have put together some answers for the most frequently asked questions from clients below. If you have any other questions or queries please don’t hesitate to give us a call (our office hours can be found below!!)
What sectors do you cover?
We recruit for permanent, contract and temporary roles. The areas we commonly recruit for are; Administration, Customer Service, Secretarial/PA, Sales, Marketing, Accountancy/Finance, HR/Training, Bilingual, IT/Technical Support and Analyst/Research.
What is your process when filling a vacancy?
We have a 10 point approach to recruitment to ensure the best service for both our clients and candidates. One of our experienced consultants will discuss the role with you and collect all the information we need. We then advertise your job on all of our job boards and website and our entire team resource and select candidates for the position. We pre-interview the candidates and present you with their CVs and background information on them. We arrange interviews on your behalf and pass on feedback to the applicants. We continue to support both you and the candidate through the first 12 weeks following their placement to ensure the match is right and help you negotiate any issues.
Which job boards do you advertise your roles on?
We post all of our job roles on Reed, Total Jobs and Indeed. We also advertise them all on our website and across all of our social media. We have a large database of candidates and over a third of our candidates register from referrals!
How many consultants will work on my vacancy?
At Red Door, we operate as a team. We have 4 highly skilled consultants and our directors Louise and Jo who work tirelessly to get you the best candidates for your vacancy. We all pitch in on resourcing and contacting applicants to find the perfect match for your job role.
What locations do you cover?
We cover primarily the Hertfordshire area. Most of our roles are in St. Albans, Watford, Hemel Hempstead, Hatfield and the surrounding areas. We occasionally take on roles further afield if a client has a satellite branch elsewhere! You can find all our jobs advertised with their location on our website!
How does temping work?
To register as a temp please send us your CV, our temp desk manager will give you a call to discuss your situation. We ask that you are free for a minimum of four weeks. We will send you a link to our online skills assessments, these will test your level of data entry, Word, Excel and Spelling, once these are complete, we will meet you virtually to talk you through the process of temping. You will then receive weekly texts to update us on your availability and when bookings come in that you meet the criteria for, you will be contacted.
What are your fees?
Our fees depend on a variety of factors including the type of role, the salary and whether the job is temporary, permanent or contract.
Because we are an independent company we have the flexibility to negotiate a fee structure that works for you and us in order to ensure the service is in line with your budget expectations.
What are your office hours?
We are available to call between 8am and 8pm Monday-Friday. We are in the office from 8.30am until 5.30pm if you are coming in to see us.
How does temping work?
If you need some temporary extra support, all you need to do is give us a call! Our temp desk manager will talk through your booking in detail to understand your requirements and discuss a charge rate with you. The charge rate to you will include workers’ pension, NI and holiday pay, with complete transparency of the costings. We will then check our extensive list of temps available and ensure we choose the right candidate for your booking. We meet all of our temp team before they register, take references, check RTW documents and skill assess them on Word, Excel and data entry. We keep in contact with our temps and clients weekly, to ensure the booking is going smoothly and to help deal with any issues if they arise.