Legal Support Assistant | St Albans | Up to £30k

Our client, experts in their field, are a modern and innovative legal firm. They believe firmly in developing their staff and recognising their achievements. They are looking for a Legal Support Assistant to work with the Property and Private Client teams.

What’s in it for you:

·         Salary: Up to £30k, depending on experience

·         Hours: Mon-Fri, 9am-5.15pm, hybrid after probation

·         25 days holiday (plus 2 additional for Christmas period)

·         Pension contribution

·         Subsidised parking

·         Fantastic training opportunities!

Key Responsibilities:

·         Working as part of a team to ensure that all compliance quality standards and audit measures are implemented in line with the firm’s policies and procedures.

·         Responsible for new and existing client on-boarding procedures and opening electronic (and physical where required) files 

·         Ensure all file openings are completed and delivered back to the relevant lawyer in line with agreed targets and timescales.

·         Responsible for updating and maintaining the contact and client database

·         Respond to internal and external queries promptly

·         Interacting with clients over the telephone and face-to-face regarding document releases and general enquiries

·         Taking new enquiries (whether this is by phone, in person, website or email) for all residential property and private client matters and completing new enquiry form.

·         Closing electronic and physical files in accordance with firm procedures.

·         Private Client Department Administration

·         Provide such additional support when required for the wider practice support team as well as the business as a whole to ensure a high level of client experience is maintained.

What the client is looking for;

·         Legal secretarial, administration or any other type of office based experience is essential

·         Experience of working with a practice management system would be preferred

·         Attention to detail

·         Experience of inputting data and experience of working to tight timescales

·         Excellent interpersonal skills and organisational skills

·         Analytical thinking

·         Time management

·         A good communicator (both written and verbal) and have the confidence to discuss ID requirements with clients, as well as with members of the firm

·         Committed to providing excellent client service

·         Proficient with IT

 Red Door Recruitment is committed to encouraging equality, diversity, and inclusion among our workforce, and eliminating unlawful discrimination. Full details available on our website.

Please note due to the number of applications we often receive; only shortlisted applicants will be contacted.