Support Administrator | St Albans | £19k

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We’re recruiting for a Support Administrator to join our successful technology-based client in St Albans!

The successful candidate will be joining a friendly and enthusiastic team, providing assistance for sales orders and helping with pre and post sales queries.

This is a fantastic opportunity to make your mark, with excellent scope to progress within a great supportive office environment.

Key Responsibilities:

  • Own and progress orders

  • Check customer special instructions

  • Input orders on day of receipt

  • Check orders against input summary

  • Deal with queries, amendments, clarifications and missing parts

  • Check orders are on schedule for arranging despatch dates

  • Check Back Orders, ensure all invoicing completed

  • Follow through web sales/cash orders

  • Ensure acknowledgements are sent

  • Ensure customers and potential customers have what they need, at the right time (as promised)

  • Investigate reasons and delays to dispatch

What the client are looking for:

  • Some administration experience or a recent graduate

  • PC literate, especially in Microsoft applications including Excel, Word, Outlook

  • Personable team player with excellent communication skills

  • Excellent attention to detail

  • Good time management and prioritising skills

  • Articulate and numerate; fast thinker

  • Responds well in a busy sales environment

  • Capable of chasing multiple task simultaneously

What’s in it for you?

  • Salary:£19k

  • Hours: Mon - Thurs, 9am – 5:30pm / Fri 9am – 5pm

  • Benefits: Free parking, 20 days annual leave plus bank holidays, 2 weeks off over Christmas, pension, casual Fridays, discretionary performance-related bonus, chillout areas, canteen

Posted: 09/07/2019

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