Account Executive | St Albans | £22k-£25k

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Excellent training and supportive environment, modern open plan offices in the heart of the city centre, healthcare, life insurance, social events, discretionary annual bonus! The company are passionate about their people and clients!

Are you customer focused and looking for the next step in your career? Do you want to work for a successful company who work with exciting brands and offer fantastic training and progression?

You will be supporting a team of account managers within a busy and varied role which includes customer service, administration and project management. The company offer excellent training and fantastic routes of progression!

The ideal candidate will have excellent customer service skills, be extremely organised, excel at time management and balancing multiple priorities, focuses on the details, and is able to build great relationships with clients.

Key Responsibilities:

  • Work with multiple Account Managers across a variety of clients to develop, implement, and maintain long-term customer satisfaction

  • Project manage day-to-day tasks

  • Answer client questions, providing information on the services they provide and manage

  • Interact with clients via phone, email, and in person - providing outstanding customer service at all times

  • Help create presentations for client meetings

  • Maintain CRM system and internal databases

  • Support Directors in preparation for client meetings

  • General administrative support

What the client are looking for:

  • Degree-level education is essential (having graduated within the past 3 years)

  • At least 1 year’s office-based experience would be beneficial, but not essential

  • Ability to communicate clearly, both written and verbally, with excellent grammar

  • Proficient and confident use of Word, Excel and PowerPoint – essential

  • Enjoys analysing and great with numbers

  • Ability to self-motivate, manage own time and multi-task

  • Excellent attention to detail

  • Proactive and uses initiative

What’s in it for you?

  • Salary: £23k - £27k depending on experience

  • 23 days holiday plus your birthday off

  • Pension

  • Healthcare

  • Life insurance

  • Social events

  • Discretionary annual bonus

  • Supportive environment with great training!

Location: St Albans with occasional possible travel within the UK to meet with clients

Hours: Monday – Friday, 8:30am – 5:30pm or 9am – 6pm

Posted: 03/09/2019

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