Support Administrator | St Albans | up to £20k
Salary of 20k plus potential £2-3k bonus per year, 25 days holiday, BUPA, healthcare cash plan, contributory pension scheme, flexible hours, full training and supportive environment!
We are recruiting for a Sales Support Administrator to join a friendly, well-established company in St Albans. This company are leaders in their field and have many longstanding, loyal employees who are passionate about what they do!
You will be helping to support a team of 9 sales advisors in their day to day duties. Working alongside 3 other administrators, you will be liaising with customers with enquiries, over the phone and email, logging all the required information with the objective of converting project prospects and estimates to orders.
Maintain customer communication with advisors to ensure continued interest
Managing enquiries and reviewing related documentation
Thoroughly checking estimates against initial enquiries
Logging all relevant customer contact information onto database
Arrange site/client visits for advisors
Maintain database and diary information
Follow up with contacts for upcoming projects
Occasionally assist with and attend exhibitions
What the employer is looking for:
At least 1 years’ experience in a support role within a sales environment
Methodical and numerate, with great attention to detail
Strong team player
Confident and professional telephone manner
Computer literate – Microsoft products including Excel
Experience in using a database - preferable
Good communication skills both verbal and written
Ability to meet deadlines
Excellent English and grammar
What’s in it for you?
Potential to earn an additional £2k-£3k per year (paid quarterly) – dependent on individual and company performance
25 days holiday plus bank holidays
Private medical insurance
Healthcare cash plan
Open plan, welcoming and friendly office
Flexible working hours – 7.5 hours per day between the core hours of 7:30am – 9pm (following training period)