Customer Service Administrator | Elstree | £19k
Exciting and established company, £19k salary, fantastic training and progression opportunities, 25 days holiday, discretionary performance bonus, pension and free parking!
Our successful and expanding client are looking for a Customer Service Administrator to join their company based in Elstree.
If you have some good customer service experience, whether it may be in retail or office-based environments, this could be a great next career move for you!
You will be joining a team of supportive, upbeat and hard-working colleagues, where you will take on extra responsibility as you grow and develop within the role.
Dealing with enquiries, order processing and providing an excellent service to B2B wholesale customers and distributers
Handling telephone calls, emails, and letters
Your role will be key, liaising between the client and customer for distribution and direct sales enquiries
Processing price and availability checks coupled with composing quotations based on sales orders and invoices
Handling invoice queries and escalating concerns
Stock analysis and subsequent ordering
Helping out with warehouse inbound, outbound and stock related duties to cover busier periods and holiday
What the client are looking for:
Previous customer service experience – can be from retail or office-based
Highly motivated with a positive, can-do and flexible attitude
Excellent time keeping and organised approach
Great team member but also able to work independently on your own initiative
Strong computer skills, including intermediate level of MS Office and Excel
What’s in it for you?
Fantastic training programme
Great supportive, friendly team
Your motivation and positive work ethic will be rewarded with a discretionary performance bonus!
25 days holiday
Hours: Monday to Friday, 9am-5pm (30m lunch break)