Customer Service Administrator

Elstree, 19k

Exciting and established company, fantastic training and progression, 25 days holiday, discretionary performance bonus, pension and free parking!

Our successful and expanding client are looking for a Customer Service Administrator to join their company based in Elstree.

If you have experience within a customer service role, this could be a great next career move!
You will be joining a team of supportive, upbeat and hard-working colleagues, where you will take on extra responsibility as you grow and develop within the role.

Key responsibilities:
•    Responsible for dealing with enquiries, order processing and providing an excellent service to B2B wholesale customers and distributers
•    Handling telephone calls, emails, and letters
•    Your role will be key liaising between the client and the customer
•    Processing price and availability checks coupled with composing quotations based on sales orders and invoices
•    Handling invoice queries and escalating concerns
•    Stock analysis and subsequent ordering
•    Warehouse inbound, outbound and stock related duties to cover busier periods and holiday

What the client are looking for:
•    You will use your previous customer service experience to build valuable working relationships with customers
•    Be part of a great team, but will also work independently on your own initiative
•    You will work in a multi- functional role, every day is different
•    You will use your computer skills, including intermediate level of MS office and Excel

What’s in it for you?
•    Salary: £19k
•    Fantastic training programme
•    Your motivation and positive work ethic will be rewarded with a discretionary performance bonus!
•    Free parking
•    25 days holiday
•    Pension

Hours: Monday to Friday, 9am-5pm (30m lunch break)

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