Customer Service Administrator

St Albans, 18k-19k

Would you like to work for a rapidly  expanding company with great benefits and opportunity for progression? Do you have experience working in a customer focused or administration role, and would like to expand your skills further?

If you have experience within a customer service role, this could be a great next career move!

It is an exciting time to join the company, as their client base has grown massively recently, including big, global brands!

Key Responsibilities:
•    You will manage a small number of international customers; being the main point of contact
•    Processing orders from all over the UK
•    Following the necessary processes to ensure stock reaches the destination to timelines
•    Dealing with customer queries and providing excellent customer service to ensure speedy resolution
•    Liaison with internal departments and providing admin support to the sales reps when required
•    Managing website orders, importing onto the system, collating relevant paperwork
•    You will be working in a supportive, fast paced environment, responsible for processing sales orders and providing an excellent service to wholesale customers

What do we need from you?
•    At least 1 years’ administrative experience
•    You will use your computer skills, including MS office and Excel
•    Flexible and adaptable approach to work
•    A real team player, but also able to work on your own initiative
•    Friendly, up-beat nature with a 'can do' attitude
•    Organised with ability to prioritise your own workload

What’s in it for you?
•    Free parking
•    Great hours; a 4pm finish on a Friday!            
•    You will work in a multi- functional role, every day is different!
•    Discounts on popular branded clothing

Salary: £18k-£19k

Hours: Mon-Thurs 8.45am-5pm and 8.45am-4pm on Friday

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