Customer Service Administrator

Elstree, 19k

Our successful and expanding client are looking for a Customer Service Administrator to join a well-established company based in Elstree.

If you have experience within a customer service role, this could be a great next career move!

The salary is £19k with amazing benefits, including 25 days holiday, discretionary performance bonus, pension and free parking!

You will be joining a team of supportive, upbeat and hard-working colleagues, where you will take on extra responsibility as you grow and develop within the role.

Key Responsibilities:
•    Responsible for dealing with enquiries, order processing and providing an excellent service to B2B wholesale customers and distributers
•    Handling telephone calls, emails, and letters
•    Your role will be key liaising between the client and the customer
•    Processing price and availability checks coupled with composing quotations based on sales orders and invoices
•    Handling invoice queries and escalating concerns
•    Stock analysis and subsequent ordering
•    Warehouse inbound, outbound and stock related duties to cover busier periods and holiday

What’s in it for you?
•    You will use your previous customer service experience to build valuable working relationships with customers
•    Be part of a great team, but will also work independently on your own initiative
•    You will work in a multi- functional role, every day is different!
•    Your motivation and positive work ethic will be rewarded with a discretionary performance bonus!
•    You will use your computer skills, including intermediate level of MS office and Excel
•    Free parking, 25 days holiday, and Pension

Salary: £19k

Hours: Monday to Friday, 9am-5pm

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