Operations Administrator - working with Amazon!

Hemel Hempstead, 30k

We’re recruiting for an Operations Administrator to join our globally successful client Amazon based in Hemel Hempstead. Initially it is a 6 month contract with the opportunity to prove your capabilities in order to be made a permanent member of the team!

The salary on offer is up £30k with excellent benefits including a performance bonus and shares in the company!

Due to a requirement for a new division within the company, Amazon are seeking motivated and dedicated candidates to join them in supporting the logistics department of the business.

You will play a key role between customers and deliveries, facilitating the flow of information between different stakeholders (transportation carriers, hubs and warehouses), ensuring the highest quality of customer experience and delivery performance at all times.

Key Responsibilities:
•    Communicate with internal stakeholders in order to understand and resolve any issues and queries
•    Providing timely resolution of issues, making quick and crucial decisions
•    Maintaining effective communication with internal and external teams at all times
•    Escalate any issues or variance in information to relevant owners and teams, according to processes and standard
•    Working to the highest standard at all times, ensuring performance and quality goals are constantly met
•    Understanding performance metrics to create analysis reports, allowing to drive business results

Person Specific:
•    You must be competent to read, write and speak in English
•    Ideally, you will have experience in problem solving within a fast paced and challenging environment
•    Good knowledge of Excel
•    Happy to work on a rotating shift system
•    Presentable
•    Team player

Location: Hemel Hempstead

Hours/Shift patterns:Mon to Sun, 0630-1430, 1430-2230, 2230-0630, 1900-0300You will be working on 8 hour shifts, 5 days a week.
These 5 days are non-specified, but the company aim to give you two consecutive leave days per week, and also (mostly) have at least one day of the weekend included.

The company will rotate the teams so each person works the same time/days for a 6 week period. However, this can be managed if you would prefer to be working through the night for example!

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